Travel Insurance
When you’re ready to travel again, we’re here for you.
Travel Insurance with Allianz Partners
Whether you are on a well-deserved holiday with friends or with family, it takes only a second for your trip to take an unexpected turn for the worse. Travel insurance can help with unforeseen incidents and expenses if things go wrong whilst you are away.
Get a quoteTerms, conditions, limits, sub-limits and exclusions apply.
You should read the Policy Wording to see what is or isn’t covered before making any decisions about these travel insurance policies.
Travel Insurance with Allianz Partners
Whether you are on a well-deserved holiday with friends or with family, it takes only a second for your trip to take an unexpected turn for the worse. Travel insurance can help with unforeseen incidents and expenses if things go wrong whilst you are away.
Get a quoteTerms, conditions, limits, sub-limits and exclusions apply.
You should read the Policy Wording to see what is or isn’t covered before making any decisions about these travel insurance policies.
We’re backed by Allianz Partners Emergency Assistance Team, ready to help you 24/7 no matter where you are in the world.
Domestic, Leisure (International) or Business policies to choose from. Read the Policy Wording(s) to decide the right policy for you.
Get a quote online, so you can get back to planning your adventure.
Policies
Whether you are on guided trek through the Milford Sounds or you are skiing down the Remarkables, it takes only a second for your trip to take an unexpected turn for the worse.
With two plans to choose from – Comprehensive and Cancellation Only.
Whether you are off to see the Tower of London or the Golden Gate Bridge, even the most carefully planned travel experiences can go surprisingly wrong.
With three plans to choose from – Comprehensive, Essentials and Loss of Deposits.
Designed primarily for business and leisure travel where the main intention of the trip is for business purposes.
With two plans to choose from – Platinum and Gold.
Always consult the safetravel.govt.nz website prior to any travel.
Epidemics & Pandemics
Allianz Partners travel insurance includes selected cover* for epidemic and pandemic diseases, including Covid-19. The cover has a provision to claim for cancellation and medical expenses, should you contract an epidemic or pandemic disease such as Covid-19 after purchasing your policy. Cover for medical claims directly related to an epidemic or pandemic such as Covid-19 will only apply if you contract the disease after the commencement of your journey.
*The policy still has a general exclusion for epidemics and pandemics, and does not cover disinclination to travel due to fear or change of mind. Cover is only provided if you have not commenced your journey against the New Zealand Government’s advice not to travel. There is no cover for lockdowns, changes in government alert levels, quarantine or mandatory isolation that applies generally or broadly to some or all of the population, vessel or geographical area, or that applies based on where you are travelling to, from, or through. Please refer to the Policy Wording for full details.
Terms, conditions, limits, sub-limits, and exclusions apply, and these are set out in the Policy Wording(s). You should read the policy wording to see what is or isn’t covered before making any decisions about these travel insurance policies.
Click here to view the Domestic Policy Wording, Leisure (International) Policy Wording, or the Business Policy Wording.
The Policy Wording(s) details the benefits, terms, conditions, limits, sub-limits and exclusions available under each plan.
Customer Support
If you have any questions or need to make changes to your travel insurance policy, call or email us.
1800 774 354
Monday to Friday, 8.30am – 5pm NZST
Claims
To make a new claim or to check the status of an existing claim, head to the claims portal.
Claims Portal
24/7 emergency assistance
Call emergency services immediately if your condition is life threatening.
Emergency Assistance
+64 9 486 6868
Emergency Assistance is available 24 hours, 7 days a week.
This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners (FSP758611) and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia) ("Hollard"). Read AWP Services New Zealand Limited FAP Disclosure statement here.
Financial Strength Rating and Overseas Policyholder Preference Disclosure Notice
The Hollard Insurance Company Pty Ltd has a financial strength rating of A- (Excellent) issued by A.M.Best Company Inc. The rating scale in summary form is:
A, A- (Excellent)
B++, B+ (Good)
B, B- (Fair)
C, C- (Weak)
D (Poor)
F (In Liquidation)
S (Suspended)
Further information on these ratings is available here.
An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to satisfy New Zealand liabilities.
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